FTI Consulting’s People & Change practice worked with a leading airline to design and develop a two-day immersive experience for customer-facing staff in a key hub and produced all supporting collateral, including video content, a dedicated microsite, presentation materials, guides for facilitators and executive communications. Throughout, we focused on helping leaders to help themselves by driving the initiative from the front.

For further information please contact Linda Bertolissio or Riina Rintanen.