Retail energy supply for domestic customers in the UK has reached a critical transition point. A wave of over 40 new suppliers have entered the market in recent years and increased competition. New technology has also created fresh opportunities to engage customers through the roll-out of smart meters, greater availability of personalised energy usage data and connected energy devices in the home, as well as the ability to automatically switch between different energy suppliers.
- Alaric Marsden
- Economic & Financial Consulting
- Energy & Utilities
- March, 2017